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Ariana Afgan Airlines https://www.flyariana.com/ +93 (0) 777-071333 sales@flyariana.com
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Azerbaijan Airlines https://www.azal.az/ +994 (12) 598-88-80 callcenter@azal.az
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Deutsche Lufthansa Ag https://www.lufthansa.com +49 (0) 69 86 799 799 info@lufthansa.com
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Germania Fluggesellschaft https://www.flygermania.com +49 (0) 30 610 818 000
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Pegasus Airlines https://www.flypgs.com/ 0888 228 12 12 info@flypgs.com
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Qatar Airlines https://www.qatarairways.com/ +974 4023 0000 infodesk@qatarairways.com
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Royal Jordanian Airlines https://www.rj.com/ +962 6 510 0000 FFP@rj.com
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Saudi Arabian Airlines https://www.saudia.com/ +966 2 686 0000 cargomarketing@saudiairlines.com.sa
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Sun Express Deutschland https://www.sunexpress.com/de/ +90 444-0-797 travelcenter@sunexpress.com
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Turkish Airlines http://www.turkishairlines.com/ +995 322 95 90 22 ankcustomer@thy.com
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Turkmenistan Airlines https://turkmenistanairlines.tm +993 12 391 718 infothy@turkmenairlines.org
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Zagros Jet +964 750 418 4444 info@zagrosjet.com
Covid19: Travel Safe
Aviation is a highly regulated industry due to the global character of the business. In Turkey, the precautions to be taken at airports against COVID-19 are defined in the “Airports Pandemic Precautions and Certification Circular”, issued by the Directorate General of Civil Aviation (SHGM). We have implemented these precautions fully at our airport.
As TAV Airports, our global footprint reaches 100 airports in 30 countries. Through this know-how, we have implemented precautions that go beyond legal requirements. Our staff is trained regarding the new regulations and code of conduct.
To protect yourself and others, you are required to wear a mask at all times during your journey in the airport. Passengers without a mask will not be allowed inside the terminal and will not be able to board the plane. Irregularity to comply with this rule may result in penalties.
We kindly remind you to wear a mask during your trip to and from the airport with public transportation.
We have implemented signage for you to keep your physical distance with others during security control. Please adhere to directions.
X-ray machines and trays are disinfected frequently.
Your body temperature will be checked with thermal cameras upon entering the terminal. Anyone with a body temperature above 37.5C will be directed to the health authorities. We kindly remind you to put on your mask before entering the terminal building.
The lounges at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.
During this phase, some facilities at our airport may be closed to service. For detailed information: www.primeclass.com.tr
The F&B points at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage. Wearing a mask is obligatory at F&B points.
F&B areas, kitchens and storage areas are frequently disinfected.
We recommend using contactless payment options.
The duty-free at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage. Wearing a mask is obligatory at duty-free shops.
Duty-free areas and storage areas are frequently disinfected.
We recommend using contactless payment options.
All waiting areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.
Boarding will begin from the back of the aircraft and proceed to front row seats. Please wait for your turn.
Boarding pass and ID checks are configured to minimize contact with others.
Passengers without masks won’t be allowed to board the airplane.
International arrival passengers will have their body temperatures checked and in case of suspicion, passengers will be directed to the health units.
All arrival areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.
Baggage conveyor systems are disinfected frequently.