Other Commercial Locations

International Terminal Other Commercial Venues

Hairdresser (Parisli Cemil Men/Women Hairdressing Shops)
Phone: +90 312 398 21 86
Fax: +90 312 398 21 85
It is located at the mezzanine of the Arrival Floor near the food court.

Buffet (BTA Havalimanları Yiyecek İçecek Hizmetleri A.Ş.)
It is located at the Departure Floor.

Newspaper & Magazine Vendor (Erdal Basın Yayın Dağ. İşl. Gıda Paz.)
It is located at the Departure Floor.

Transactıon Stamp Sales Point (Ministry of Finance)
Transaction Stamp Sales Point of the Ministry of Finance for the local passengers travelling abroad is located at the B Entrance on the Departure Floor. Additionally transaction stamps are sold at Garanti Bank also at the Arrival Floor.

Car Wash (Akmanlar Oto Koruma Sistemleri Ltd. Şti.)
Phone: +90 312 590 40 00 / 7537
It is located in the car park building on the international lines -2nd floor.

Domestic Terminal Other Commercial Venues

Pharmacy (Havalimanı Eczanesi)
Phone: +90 312 398 21 87 - 312 590 40 00 / 7516
Fax: +90 312 398 21 87
It is located at the mezzanine of the Arrival Floor near the food court.

PTT
Phone: +90 312 398 03 33
Fax: +90 312 398 20 40
It is located at the Departure Floor.

Check Room (Parlamed Seyahat Turizm Tic. Ltd. Şti.)
Phone: +90 312 398 21 12
Fax: +90 312 398 21 12
The check room for passenger luggage is available 24x7 at the Arrival Floor. The prices are charged on a daily basis after the luggage is delivered to the passenger.

Fee Schedule
Heavy Luggage: 30 TL
Suitcase: 15 TL

Buffet (BTA Havalimanları Yiyecek İçecek Hizmetleri A.Ş.)
It is located at the Departure Floor.

Shoeshine Parlor (Özcan Koşar)
It is located at the Departure Floor.

Newspaper & Magazine Vendor (Erdal Basın Yayın Dağ. İşl. Gıda Paz.)
It is located at the security-checked hall on the Departure Floor.

Newspaper & Magazıne Vendor (Doğan Müzik Pazarlama A.Ş.)
It is located at the Departure Floor.

Baggage Wrapping (Sinapsis Bagaj Koruma Sistemleri A.Ş.)
Phone: +90 530 641 38 06
The baggage stretch wrapping machines which are placed on the departure floors of the Domestic and International Terminals at the Esenboğa Airport, allow the passengers to have their baggage or parcels wrapped with stretch film. For the passengers who want to secure and protect their luggage, this service is available 24x7.

Tobaccos Shop (Matriks Şand Gıda Bil. ve Turizm Hiz. Ltd. Şti.)
Phone: +90 312 398 22 10
It is located at the Departure Floor.

Tax Free (Global Blu Turistlik Hizmetler A.Ş.)
Phone: +90 312 590 40 00 / 7531
Fax: +90 312 398 21 10
The passenger got customs clearance for the good(s) invoiced as Tax Free from the customs office located at the land side of the International Terminal Arrival Floor. Then the passenger can be reimbursed for a special amount of VAT of the product in TL, EUR or USD at the Tax Free Office on the land side of the mezzanine at the Departure Floor. The service is available for 24 hours.

Important Notice: The invoices must be approved before passport control otherwise the VAT cannot be reimbursed

Useful Information

Parking
Parking

Your way to a secure parking space! Benefit from the attractive online parking offers of Esenboga Airport

Shopping & Dining
Shopping & Dining

See the full range of shops in our shopping universe. At the airport you'll find a great selection of shops within fashion, electronics, design and souvenirs

Flight Information
Flight Information

Real-time information of arrival and departure flights at Esenboga Airport

Frequently Asked Questions

As schedules, price information and ticket operations regarding flights are under the control and responsibility of airline companies, we would like to remind you that you can access to detailed and accurate information from airline companies of your choice.

Transportation with Havas Services:

You can use HAVAS services to come to our Terminal from city center which depart every half hour from ASTI passenger arrivals hall between 03:00 – 21:00 hours or from Havas Terminal at Ulus 19 May Stadium’s B entrance between 03:00 – 21:30. Between 21:00 – 03:00 Havas buses make arrangements according to departure hours of flights.

After your arrival at Esenboga Airport, to go to the city center, you can use Havas services from their bus stop in front of Domestic-International Lines Arrivals Floor. Bus stop is on the right side of entrance. Buses do not have fixed schedule and depart according to arrival times of flights.

For detailed information regarding Havas Services: www.havas.com.tr

Transportation by Bus:

For detailed information regarding bus line 442 which make a ring tour of Airport – ASTİ – Kızılay: www.belkoair.com

Transportation by Taxi:

If you wish to use a taxi from our terminal, for detailed information: www.esenbogataksi.com

Telephones: +90 312 390 00 00 / 1258 – 1705 +90 312 398 08 97 – 98

Hotels in the vicinity of our airport:

Esenboga Airport Hotel *****
Esenboga Havalimanı Yolu 16.Km Saray / Ankara
Tel: +90 312 399 47 00
Fax: +90 312399 46 98
www.esenbogaairportotel.com.tr
info@esenbogaairportotel.com.tr

Büyük Anadolu Hotel *****
Esenboga Havalimanı Yolu 27.Km Akyurt / Ankara
Tel: +90 312 841 64 64
Fax: +90 312841 62 30
www.buyukanadoluhotel.com
info@buyukanadoluhotel.com
Yes. You need to make your subscription within one hour after your entrance in our parking.
Our terminal and our parking provide 24 hour services and you can make your subscription transaction any time of the day in a very short time.
All passengers can benefit from valet parking services during their domestic and international flights, 24 hours a day, by leaving their cars to our experienced valet staff. Insurance is included.

With this privileged service, passengers do not loose time for searching for a parking place in the busy traffic of the airport. Instead, they deliver their vehicles safely and on their return at the prefered parking exit.

The passengers can deliver their cars at 5 valet parking points:
- 2 at arrivals floor entrance doors,
- 2 at departures floor entrance doors
- 1 In front of THY CIP Hall
There are 4 CIP Lounge in our terminal:

THY Domestic Lines CIP Lounge: Turkish Airlines Business Class and Elit Card holder passengers can make use of this hall which is operated by Turkish Airlines and situated outside of terminal building, near Domestic Lines Arrivals floor.

THY International Lines CIP Lounge: Turkish Airlines Business Class and Elit Card holder passengers can make use of this hall which is operated by Turkish Airlines and situated at International Lines Departures floor, in the upper floor of cleared area after passport control.

Wings Prime Class Lounge: “Primeclass” passengers, card owners specified by Akbank, Priority class card holders and guests of other contracted institutions can make use of this facility free of charge while other passengers need to pay usage fee. WINGS “primeclass” Lounge is located at Domestic Lines Departures Floor in the lower floor of cleared area after second security control.

Is Bankasi Millenium Lounge: All Is Bankasi Credit Card holders and First and Business Class passengers of contracted airlines can benefit from services of İs Bankasi Millenium Lounge free of charge. Other passengers can also make use of the services of this hall by paying usage fee. Is Bankasi Millenium Lounge is located at International Lines Departures floor, upper floor of the cleared area after passport control.

“Primeclass” CIP Service of TAV Airports Holding Co. is a personalized CIP service understanding which passengers who would like to save time, stay away from the stress of airports rush before or after flights and be hosted in a comfortable environment can utilize.

This special service which will make you feel yourself in a different way opens the doors to a world of privileges with its wide spectrum service offered under Prime Pack brand.

Prime Pack hosts primeclass guests with its staff equipped with a professional service understanding.

Our guests are welcomed by our expert “primeclass” hostess and portage staff at the entrance door of our terminal, x-ray pass, check-in and passport procedures are made with the assistance of our hostesses. Resting of our passengers at CIP Lounge in a specially designed comfort and environment excluded from crowd, noise pollution and flight chasing stress.

At the lounge, our guests can use internet facilities, eat and drink at cold and hot buffet while watching the latest news. When it is time for boarding they are seen off by CIP hostess at aircrafts door.

Guests can benefit from “primeclass” comfort on their arrival and during their domestic line flights too.

“Primeclass” is a boutique CIP service offered to all passengers regardless of airline or class, of any age and any profession, whose time is valuable, fond of comfort and travelling without stress. You can take advantage of this special service offered by “primeclass” by making a reservation at least 48 hours before your flight.

For reservation and detailed information:

Related person: Özge KONDOLOT

Telephone: +90 312 590 40 64
E-mail: ozge.kondolot@esb.yav.aero

For receiving information regarding escort services provided by airline companies you must apply to airline companies of your preference.

Airline companies are responsible for all procedures after check-in, during loading of luggage to aircraft and afterwards; therefore you should make your application to related airlines company Lost-Damaged Luggage Units with your identification and luggage information.

You can consult our Lost Property department for articles forgotten in our terminal.

TAV Esenboga Lost Property: +90 312 590 43 88

Due to our directives, Lost Property deliveries are made to the owner of the property or to third persons legally appointed as proxy, only from our Lost Property Office in person.

Working hours of Lost Property Department:
Every Day of the Week: 10:00 – 22:00